Berkey USA Customer Service Inquiries


 When the form asks for an invoice, please upload Berkey USA invoice we attached to your completed order email.

After completing the warranty claim form, one of BerkeybyNMCL’s highly trained professional customer support team members will contact you as quickly as possible.





If you have a question, please refer first to our Help-Tips & FAQs Knowledge Base. This is where you can find answers to most all your questions.

If you don’t find the answer you’re looking for, please watch our How To Berkey Videos for quick answers and helpful Berkey Information.

Berkey USA strives to provide you with an outstanding customer experience and truly enjoys getting this wonderful Berkey Water Filter product into the hands of those who take their health seriously. Whether you already own a Berkey Filter or are considering making a purchase. We welcome all questions, suggestions, inquiries, or opinions.

Please do not hesitate to contact us:

Berkey USA

Call Toll Free: 1-877-280-5312

Contact Information